Monday February 11, 2019
CPSC Promotes Britax Campaign; Website Forces Video Watching
CPSC February 4 promoted Britax's launch of a campaign for Bob jogging strollers. The agency pointed to the firm's website (bit.ly/2t8sPzs), which features a roughly 9½ minute video.
The first two-thirds cover instructions for operating the wheel quick-release device. The last third involves the two "paths" of the campaign. Consumers choose a path based on their comfort using the quick-release.
The webpage actually launched in mid-January during the government shutdown. At that time, Kids in Danger voiced concerns (bit.ly/2W2oGdB) with the website, including difficulty in seeing both paths without viewing the video twice.
The following bullet points represent the experience of PSL prior to reading KID's blog post, but they are similar.
PSL reached out to Britax about these observations but had not heard back as of its deadline. However, the time for replying was short. Regardless, PSL will run any comments.
The two main options were specified by the November settlement with CPSC (PSL, 11/26/18). Commissioners approved it 3-2 on party lines. The Democratic members dissented over issues like it not using the word recall, the manufacture-date limit on eligible strollers, and precedent setting. Consumer groups also complained (PSL, 12/3/18) about the lack of the term recall and the timespan limits.
CPSC's sued to force a recall (PSL, 1/19/18), citing 97 injuries in about 200 incidents. The suit targeted units made 1997-2015; the settlement covered only those made since 2009. The offer is available for a year. Britax disputed that the problem was a defect, asserting the issue was failure to follow instructions and saying it met rules at 16 CFR 1227.