Monday May 11, 2020
ACCC Gives Product Safety Tips for Pandemic
The Australian Competition & Consumer Commission (ACCC) April 30 gave advice to companies for ensuring continued product safety compliance during the COVID-19 pandemic. It also warned broadly:
"The ACCC will continue to prioritise our product safety responsibilities to keep Australians safe during the COVID-19 pandemic. We are closely monitoring and may take action in relation to businesses that seek to exploit the COVID-19 pandemic to unduly enhance their commercial position or harm consumers."
Its list of issues to consider included (bit.ly/2xMW80m):
The guide contains numerous other tips, many not directly product-safety related such as being clear and honest about current supply delays and ACL guarantees obligations.
Additionally, ACCC was especially concerned that closures of physical stores mean a big uptick in businesses going online unfamiliar with their duties. It thus urged platforms to give extra attention towards: